1. Our Values

2. Who These Apply To

3. Expected Behaviour

4. Not Tolerated

5. Safeguarding

6. Reporting a Concern

7. Consequences

8. Refund & Ticket Policy

9. Consent & Photography

10. Changes to Guidelines

11. Legal Disclaimer

Everything we do is shaped by four core values:

• Warmth, we welcome everyone, especially those showing up alone for the first time.

• Safety, members should feel physically and emotionally safe at all times.

• Respect, for different backgrounds, identities, experiences and boundaries.

• Inclusion, we are actively anti-cliquey; no one should feel left out.

These guidelines apply to all members and attendees of BFF Lesbian Social Club, including:

• All in-person event attendees (paid ticket or free).

• All members of the BFF WhatsApp group and Skool BFF Online Community.

• Anyone interacting with BFF on social media (Instagram, TikTok).

• Anyone attending private venue hire events run under the BFF name.

By purchasing a ticket through Headfirst, joining our WhatsApp group and Skool BFF Online Community, or attending any event, you agree to abide by this Code of Conduct.

We ask all members to:

• Treat everyone with kindness and respect, regardless of how well you know them.

• Be mindful of personal space and physical boundaries. Always ask before hugging or touching.

• Welcome new members and introduce yourself, help us fight cliquiness.

• Drink responsibly, alcohol is often present at events, please know your limits.

• Respect the venue and its staff.

• Follow the instructions of BFF organiser at events.

• Keep WhatsApp group and Skool BFF Online Community content friendly, on-topic, and positive.

• Report any concerns to the organiser privately and promptly.

The following behaviours may result in removal from the event and/or the community:

Harassment & Unwanted Contact

• Any form of sexual harassment, unwanted advances, or inappropriate touching.

• Following, messaging, or contacting a member who has made clear they do not wish to engage.

• Online stalking, monitoring, or intimidation - including behaviour in other spaces that affect members’ ability to feel safe in BFF.

• Sharing another member’s personal information without their consent (doxxing).

Discrimination

• Racism, homophobia, biphobia, transphobia, ableism or any other form of discrimination.

• Making someone feel unwelcome based on their identity, appearance, or background.

• Exclusionary behaviour, deliberately freezing people out or forming hostile cliques.

Alcohol & Conduct

• Being intoxicated to a degree that affects other members’ comfort or safety.

• Aggressive, threatening, or abusive behaviour, verbal or physical.

• Any behaviour that puts yourself or others at risk.

Online conduct (WhatsApp, Skool and Social Media)

• Posting offensive, discriminatory or distressing content in the group.

• Screenshots or private group content shared outside the group without permission.

• Using the group to argue, call out individuals, or air grievances publicly.

• Unsolicited promotion or spam.

BFF takes the safety of it’s members seriously. If you have a safeguarding concern, for example, if someone attending makes you feel unsafe, has a history of harassment toward you, or has caused harm in other community spaces, please contact the organiser privately as soon as possible.

All safeguarding concerns will be:

• Treated with discretion and confidentiality.

• Taken seriously and investigated appropriately.

• Responded to promptly.

You will never be made to feel like a burden for raising a concern. It takes courage, and we are grateful when members trust us with sensitive information.

If you are in immediate danger at an event, please alert an organiser or venue staff immediately. In an emergency, call 999.

If you witness or experience behaviour that breaches these guidelines:

• Speak to the BFF organiser directly at the event, or

• Message Emilie privately via Instagram or email.

• You may report on behalf of yourself or someone else.

• You do not need to have been personally affected to raise a concern.

We aim to acknowledge all reports within 48 hours. Where possible, we will update you on the outcome while maintaining the privacy of all parties involved.

Depending on the nature and severity of the incident, consequences may include:

• A private conversation and reminder of the guidelines

• A formal warning

• Removal from the WhatsApp group and/or Skool BFF Online Community

• Being asked to leave an event immediately (without refund, see next section)

• A permanent ban from all BFF events and spaces

BFF reserves the right to remove any person from an event or the community at the organiser’s discretion, where their continued presence poses a risk to the safety or wellbeing of other members.

• If a member is asked to leave an event due to a breach of this Code of Conduct, no refund will be issued.

• We run by a no refund policy.

• BFF is not liable for any loss or damage arising from a member’s decision not to attend.

• Photos and video’s may be taken at events for use on Instagram and TikTok

• If you do not wish to appear in photographs or video’s, please inform the organiser at the start of the event

• Never photograph/video another member without their consent

• Do not post photos or video’s of other members on social media without their permission

BFF reserves the right to update these guidelines at any time. The current version will always be available on our website. Continued participation in BFF events, the WhatsApp group, or the Skool Online Community constitutes acceptance of the most recent version.

BFF Lesbian Social Club operates as an independent community events organiser. These guidelines are a condition of participation. BFF reserves the right to refuse entry or remove any individual from its events or online spaces at the organiser’s discretion.

Nothing in these guidelines constitutes a waiver of any legal rights. Members who engage in behaviour that constitutes harassment, assault, or any other criminal act may be reported to the relevant authorities.

BFF collects minimal personal data (name, contact details) for event administration purposes only, in accordance with UK GDPR.